Data Deletion

You are in control of your data. This page explains how to disconnect your social accounts and how to permanently delete your Lock In account and all associated data.

Disconnect a social account

To revoke Lock In's access to a connected Instagram, YouTube or TikTok account, open Lock In, go to Settings → Connected accounts, and select Disconnect next to the account. This immediately deactivates the connection and revokes the access token with the platform where the platform supports it. You can also revoke access directly from the platform (Instagram/Facebook app settings, Google account permissions, or TikTok settings). All remaining stored tokens are permanently erased when you delete your account (below).

Delete your account and all data

To permanently delete your Lock In account and everything associated with it, you have two options:

1. In the app: go to Settings, scroll to the Delete account section (last on the page) and select Delete my account. In the confirmation dialog, type DELETE (SUPPRIMER if your app is in French) and select Delete forever. Deletion takes effect immediately.
2. By email: send a request from your account email to technology.wasp@gmail.com with the subject "Data deletion request".

What gets deleted

• Your account, profile information and creator workspaces.
• Uploaded video/audio/image content and any content generated from it.
• Your ideas, calendar, stats, reports and coach memory.
• All access tokens and data retrieved from connected Instagram, YouTube and TikTok accounts.
• Analytics and insights derived from your connected accounts.

Your paid subscription, if any, is canceled as part of the deletion. In-app deletion takes effect immediately; verified email requests are completed within 30 days. De-identified operational records (no longer linked to your account) and records we must keep for legal reasons may be retained, and are otherwise deleted.

Contact

Need help with a deletion request? Email technology.wasp@gmail.com and we will assist you.